We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page or by reaching out to us HERE. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the Royal Albert Hall Website.

For travel package purchasers – to request accessible accommodations for your hotel reservation or show tickets for Bobby Weir at Royal Albert Hall, please reach out to us HERE with the following information as soon as possible:

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME –
ACCESSIBLE REQUEST DETAILS –

Please be sure to include as much information when submitting your request so we can ensure you have proper accommodations. All accessible requests will be processed in the order they are received and dependent on availability.

For accessible seating requests at the show, availability and type of accessible seating tickets will vary based on venue availability. Once your request is received, we will go over all available options.

For VIP ticket purchasers (outside of a travel package) – to request accessible seating at the show, please reach out directly to the venue to explore your options via email at [email protected] or call the Box Office at 0207 589 8212.

No. Please see our Purchase Policy for more details.

For additional inquiries, you can reach out to us by clicking on the chat icon in the bottom right corner or by reaching out to us HERE. We would be happy to assist you!

All Bobby Weir at the Royal Albert Hall Travel Packages and VIP Tickets must be purchased online. After you click “purchase” next to your desired package, you will be directed to our ticketing partner to make and finalize your order.

The price listed on our website for travel packages shows the full ‘per package’ price plus the total fees, for the specified number of guests. Please note – if you are purchasing a travel package before Friday May 8th, 2025, you will have the option to either pay in full or opt-in to a payment plan. See more details about the payment plan option below.

Travel packages include one room for two guests, or two rooms for four guests. The package name specifies these details, so review all options to select the package that best suits your group. During the checkout process, you will have the option to select your preferred bed type, dependent on availability.

Yes, to check in at the hotel, you need to be 18 or older. If you’re under 18, don’t worry! You can still stay in the room and enjoy the show, just keep in mind that the main person purchasing the Travel Package has to be 18 or older for the hotel check-in. Valid photo identification is required.

Yes, there is an optional payment plan for Travel Packages! If you opt into the payment plan at checkout, an initial 60% will be charged upon purchasing the package, and a final 40% payment will automatically be charged to the form of payment on file on Friday May 9th, 2025. If you purchase after Thursday May 8th, 2025, you will be charged the full payment amount at the time of purchase. If you select ‘pay in full’ at checkout, no additional payments will be charged after your purchase!

Please note: the payment plan can only be chosen at the time of purchase. If you pay in full when your package is purchased, the payment plan cannot be opted into after the fact.

If you purchase prior to Thursday May 8th, 2025 and are on the payment plan but decide you’d like to make the second payment prior to the Friday May 9th, 2025 due date, you can reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.

You will receive an email from Ticketstoday 3 days prior to a payment date.
If you receive an email from 100x stating you missed a payment, please follow the instructions in the email by visiting the link provided to complete your payment. We will honor a 7 day grace period whenever possible, but past due orders may be at risk of cancellation at any time.

When purchasing your package, you’ll be able to select your ticket type during checkout—unless the package only includes a specific seat type (e.g., a VIP Box Experience). Available options vary by package, so be sure to check the package description for full details.

Your exact seat locations will be shown during the purchase process and included in your confirmation email.

All tickets for the Bobby Weir at the Royal Albert Hall will be digital. In the weeks leading to the event, you will receive an email from the venue where you can claim your tickets to the show. Please note, you will need to click into this email and add your tickets to your digital wallet OR print prior to getting to the show. You will be required to use the same email address used to purchase your Travel Package to access your tickets. If you experience any issues accessing your tickets there will be friendly and knowledgeable 100x Staff at each hotel on check-in day to assist with any questions.

If you are a travel package purchaser and need additional ticketing assistance before you arrive, please reach out to us!

If you purchased VIP tickets (outside of a travel package) and need any assistance with your tickets before you arrive, please contact the venue directly via email at [email protected] or call the box office at 0207 589 8212.

More information and further instructions including 100x check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event. 100x is not responsible for failed / blocked / misdelivered / bounced email delivery.

All merchandise will be distributed at the 100x check-in on the same day of your hotel check-in and must be picked up then!

Please note we cannot ship merchandise before or after the event.

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy for complete details. If you accidentally purchase the wrong package and hope to change your order, reach out to us immediately HERE and we will assess what we can do to help.

100x abides by the hotel’s standard hotel policy, viewable for each hotel below. There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with the hotel to make sure that your bags can be stored and easily accessible until your check-in time.

The Queens Gate Hotel:

• Check in: 2:00 pm / 14:00
• Check out: 12:00 pm / 12:00

The Gore London:

• Check in: 3PM / 15:00
• Check out: 11 AM / 11:00 

Radisson Blue South Kensington:

• Check in: 3:00 pm / 15:00
• Check out: 11:00 am / 11:00

100x Travel Packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual hotel website.

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their close proximity to the venue.

The Queens Gate Hotel: 0.3 mile / 7 min walk

The Gore London: 0.1 mile / 3 min walk

Radisson Blu South Kensington: 0.5 mile / 12 min walk

You will be required to provide a valid credit card at check-in. Incidental holds vary at each hotel property. Please refer to the hotel’s website for the most up to date information on incidental charges.

We kindly request that you wait to reach out to your respective hotel with any specific requests until approximately 1-2 weeks before your check-in date. Please be assured that from our end, everything related to your reservation is confirmed. We typically share our updated rooming lists, including all guest information, with our hotel partners no earlier than one month prior to check-in day.

If you would like to stay longer than your travel package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your Travel Package. Once you have booked additional nights, you can reach out to us HERE with the below information to request to connect the reservations.

PURCHASER EMAIL –
PURCHASER NAME –
100x ORDER # –
PACKAGE NAME / SHOW DATE & CITY –
ADDITIONAL NIGHT BOOKED HOTEL CONFIRMATION NUMBER –

We will do our best to work with the hotel to accommodate – requests are not guaranteed and are subject to hotel availability.

All requests must be submitted to 100x by May 30, 2025.

Any Travel Package request must be submitted to 100x via email May 30, 2025.

If you are wishing to gift your package to someone else, you will need to reach out to us using the email address you used to purchase your Travel Package in order to update the will call name. Please reach out to us HERE and confirm your order details including the email used for purchase, order number, and package type along with the new ticket holder’s name, email address and phone number in order for our team to update the reservation. Once you have notified us by May 30, 2025, the new package holder will be able to check in to their hotel room, pick up their event merchandise at the hotel, and claim the concert tickets associated with their Travel Package! 

If concert tickets are already in your TicketMaster Account, you will be responsible for ensuring those tickets are transferred over to the new package holder.

Please note: Travel Package transfers include the entire package (hotel stay, transportation and show tickets) and cannot be separated or split by day.

A package must be paid in full prior to it being gifted to another guest.

All hotel related requests can be sent directly to 100x HERE.

All requests must be submitted to 100x by May 30, 2025. 

In order to update your credit card information attached to your Travel Package payment method, please reach out to our ticketing partner, Ticketstoday, at [email protected] and they can assist you.